Recent Posts

Water Damage in your home.. What is the First Step?

7/7/2023 (Permalink)

The first Step when you find water damage in your home is to call SERVPRO of S. San Rafael/ Sausalito at (415) 479-2900 our dispatcher will asses and take all your contact information down and transfer you to one of our SERVPRO members, they will get more details in regards of your property like the type of flooring, what year your home was built, how many rooms were affected, we want to have all the details so that our staff has everything prepared to asses your home, our goal is to be in your home in 4 hours or less of your call. Our Highly professional Staff will leave your home "like it never even happened" 

Remember SERVPRO is here to Help you 24/7.

Preparing For Severe Weather

9/1/2022 (Permalink)

At the Store

Every time someone goes to the store, they should buy a few canned goods and some batteries. Candles are not safe in any storm as wind can knock a lit candle down and possibly start a fire. The sturdier the flashlight is the longer it will last. Canned and bottled drinks are also good to store just in case. Packaged snacks will tide most anyone over until the power comes back on or in case someone is stuck inside a room. A weather radio or a regular radio with batteries keeps people informed. All of these can be stored in an inexpensive plastic storage box.

At Home or Work

A small room without windows in an interior part of the house or office is the best place to seek safety from a tornado. The room should have someplace to store supplies. At home, this could be a bathroom or a closet. A small container holding supplies fits nicely in to a cabinet. At the last minute, throw some pillows in so there is someplace soft to sit or lay a weary head. Office buildings have stairwells and these are the closest and safest places to be during a bad wind storm. It is important that no one pushes anyone else as people descend the stairs. And always be mindful of those who want to go back and get their cell phones accidentally left on a desk.

In a Vehicle on the Road

Cars are most likely to be tossed in to the air and thrown to the ground. The best bet is to pull the car over the side of the road, get out and lay down in a ditch or under an overpass. These are the safest places to be when a twister is either ahead of you or behind you. An overpass will protect you from falling debris. At the very least, a ditch is low enough to the ground where a tornado can't quite pick you up and toss you into the next county.

About Animals

Animals instinctively know when trouble lurks. They are closer to the ground than people and can feel the vibrations. If your pet is acting a little odd, check the weather. Bring all animals - outdoor and indoor ones - to the safe room in the house. Try to keep them as calm as possible. Family pets become family members and leaving them outside in severe weather is cruel. Everyone can be safe if they know what to do before a storm arrives. Make plans and make sure everyone knows what they are.

When you need help with water or fire damage please call SERVPRO of S. San Rafael/Sausalito at (415)479-2900

Professional Water Mitigation

7/1/2022 (Permalink)

Why You Need Professional Water Mitigation 

The following are three  reasons to work with a professional for all your water damage and restoration services:

1. It is Cost-Effective

We at SERVPRO of S. San Rafael/Sausalito will ensure that all the damages are addressed effectively and promptly, minimizing any extra cost to you.

2. You Will Receive A Timely Response

We understand the urgency of these situations and will do everything possible to mitigate the damages as quickly as possible.

3. We Have Professional Equipment and Expertise

Water must be removed as quickly as possible to prevent any further damage. We have the necessary equipment and workforce to handle even the most massive water removal jobs.

Call us at (415)479-2900

Catastrophic Restoration

6/3/2022 (Permalink)


When your commercial property is suddenly hit with damage due to a storm, flood, fire or other disaster, it can leave you, your employees and customers in shock. It’s important to know that you have professional large-loss specialists to handle the restoration process as quickly as possible so that you can get back to business. SERVPRO of S. San Rafael/Sausalito is an elite team of technicians always ready to respond Faster to any size disaster. Call us at (415)479-2900

Ready for Storm

6/3/2022 (Permalink)

Basic Disaster Supplies Kit

To assemble your kit store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

Based on, a basic emergency supply kit could include the following recommended items:

  • Water (one gallon per person per day for several days, for drinking and sanitation)
  • Food (at least a several-day supply of non-perishable food)
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle (to signal for help)
  • Dust mask (to help filter contaminated air)
  • Plastic sheeting and duct tape (to shelter in place)
  • Moist towelettes, garbage bags and plastic ties (for personal sanitation)
  • Wrench or pliers (to turn off utilities)
  • Manual can opener (for food)
  • Local maps
  • Cell phone with chargers and a backup battery

Next Steps After a Fire

5/2/2022 (Permalink)

FEMA recommends next steps after a fire: 

-Contact your local disaster relief service, such as the American Red Cross. They will help you find food, clothing, medicine and a place to stay. 

-If you have insurance, contact your insurance company. Ý Ask what you should do to keep your home safe until it is repaired. Ý Ask who you should talk to about cleaning up your home. 

-If you are not insured, try contacting community groups for aid and assistance. 

-Check with the fire department to make sure that your home is safe to enter. Be very careful when you go inside. Floors and walls may not be as safe as they look. 

-Contact your landlord or mortgage company to report the fire. 

-Try to find valuable documents and records. © If you leave your home, call the local police department to let them know the site will be vacant.

-Begin saving receipts for any money that you spend related to the fire loss. The receipts may be needed later by the insurance company and to prove any losses claimed on your income tax. © Check with an accountant or the IRS about special benefits for people recovering from fire loss

Steps After Smoke Damage

5/2/2022 (Permalink)

The first step after a fire is calling emergency services. Once the fire is out and you can enter your property, call your insurance company. They’ll assess what happened.  

The next step is to find a reputable cleanup company that specializes in fire damage. Check for companies in your neighborhood that have a high customer satisfaction rating on sites like Google, Yelp, Angie’s List, or the Better Business Bureau. These specialized smoke damage mitigation companies clean and restore furniture, electronics, clothing, and textile items after they’re damaged by smoke or water. 

Learn About fires

5/2/2022 (Permalink)

  • Fire is FAST! In less than 30 seconds a small flame can turn into a major fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames.
  • Fire is HOT! Heat is more threatening than flames. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.
  • Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness.
  • Fire is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that make you disoriented and drowsy.

Preparing a Fire Escape Plan

5/2/2022 (Permalink)

Some tips to consider when preparing this plan include:

  • Find two ways to get out of each room in the event the primary way is blocked by fire or smoke.
  • Make sure that windows are not stuck, screens can be taken out quickly and that security bars can be properly opened.
  • Practice feeling your way out of the house in the dark or with your eyes closed.
  • Teach children not to hide from firefighters.
  • If you use a walker or wheelchair, check all exits to be sure you can get through the doorways.

Fire Damage

4/1/2022 (Permalink)

SERVPRO of S. San Rafael/Sausalito is all too familiar with fires; we specialize in returning your property to its original form making it "Like it never even happened." . Aside from the fire itself, smoke and soot are nearly  impossible to completely get rid of the smell. SERVPRO has the ability through industry-leading equipment and technology stream mediate your smoke damage property right the first time. Each fire situation is unique, we tailor and treat your loss the same as any other loss. Depending on the scope of the damages, it is important to speak with your insurance agent about provisions available. 

Please call us at (415)479-2900